Custom Regulations


Excellent! Very competent team & well led.

H.E. Mr. Robert Toscano (Italian High Commission)

Good service, fast & efficient. Full satisfaction.

H.E Mr. Luis Filipe castro Mendes - (Ambassador ) PORTUGAL EMBASSY

Excellent . Good job. Keep up the excellent work.

H.E. Mrs Dorcas Ana Kgosietsile (Ambassador) BOTSWANA High Commission

The services of Packways for packing both our sea & air shipments were excellent. The team was careful, thorough, efficient & courteous.  I would highly recommend the Packways team for future service at the Canadian High Commission.

Susan & Kenneth Macartney (Deputy High Commissioner) CANADIAN HIGH COMMISSION

Excellent ! A great job. I would highly recommend Packways. Great teamwork & experience shown. High class work.


In 8 years, this was the most complete, safe & professional job of packing I have seen. Excellent !


Really good & delighted by their service.   


Excellent ! The staff was extremely helpful trying to find the best solution to all parties.


Excellent ! Very professional work. Good  staff

Anand Panda (CITIBANK )

The service rendered was excellent end-to-end.


Excellent ! Very cooperative & helpful in nature which made our relocation a very nice experience.

Gautam Kohli (BHARTI AIRTEL)

Excellent work done!

Mr. Sudeep T (NOKIA)

The job was done very professionally. Packers behaved well & were very courteous. Overall, it was an excellent job.

Anant Raman (H.M.E.L)

Excellent ! The staffs was very good & I was impressed they remembered where everything was! Would use again happily.


The best team ever! Excellent !

Pavel Vizda ( Slovak Embassy)

Packways staff did a very good job all through. I will recommend the firm to my friends.


All the work was done in good time & the team was well-mannered & polite.


The packing service has been extremely excellent, handled with care & responsibility.

Col. Alejandro Etchevery Boneo (ARGENTINA EMBASSY)

Would like to put on record the excellent service granted by Packways in relocation of my household goods from Dubai. Also appreciate your expediting of customs clearance to ensure consignment reaches before I left for tour, ensuring sufficient time for my family to settle. Happy to have agencies like yours associated with our Company.

Amaresh Mehrish (NSN Head contract mgt) INDIA

Excellent ! Very helpful team. The supervisor was very good. Thanks

Rishi Mahendroo (CITIBANK)

Excellent ! Your employees are excellent too.

Anil Kumar Laloraya (MAX NEWYORK LIFE)

Excellent ! Very cooperative & helpful. Very good service. Efficient.

Vishal Bhardwaj (CITIBANK)

Very professional service by all staff. Prompt attention.


A very professional service. Recommend to every one of my colleauges.


We were pleasantly surprised with amazing service & atitude of this Company & will recommend to other expats. Thank you for professionalism.


Excellent service.

Gavin abbott (DMRC OFFICE)

The team is very professional. Excellent . Keep up the good work.

Abderrezak Aourir (EMBASSY OF ALGERIA)

Excellent ! Neat & efficient.

Sam Peter Sanal (HEWITT)

Very happy with the service. Thanks for your cooperation.

Abhinav Verma (BHARTI AIRTEL)

Excellent job. It was executed very well & the staff was very helpful & courteous.

Ms Sangita (NOKIA INDIA)

Custom Regulations < Home Custom Regulations

Personnel On Assignment To Diplomatic Missions

Import of household goods and motor vehicle are permitted free of duty on presentation of customs duty exemption certificate issued by the concerned diplomatic mission and countersigned by the Govt. of India. The diplomatic personnel should contact their mission for issuance of customs duty exemption.

Transfer Of Residence Benefits

Foreign or Indian Nationals, including Non Resident Indian transferring residence to India are allowed to import their household effects subject to the following conditions:

  • The owner has resided abroad for at least 365 days during the 2 years immediately preceding the date of his arrival in India.
  • Total stay in India on short visits during the 2 preceding years does not exceed 6 months (or 180 days).
  • The owner has not availed this concession in the preceding 3 years.

(Foreign nationals are treated at par with Indian nationals except that certain customs station insist on production of minimum one year residence visa as a precondition to granting transfer of residence benefits).

Please note that only one member per family is entitled to transfer of residence benefits.

  • OLD & USED personal and household effects required for satisfying daily necessities of life including furniture, bedding, kitchenware, glassware, etc. (excluding electrical & electronic items) are exempted from duty. As per new rules, the following electronics items [Annexure-1] are also exempted from duty (1) VCR / VCP / VTR (2) Washing Machine (3) Electrical or Liquefied Petroleum Gas Cooking Range (4) Personal Computer (5) Laptop Computer (6) Domestic refrigerator of capacity up to 300 liters or equivalent. The articles should be in the possession & use of owner or his family prior to his arrival in India. (Consumables & new items shall be dutiable at normal duty rate – 35%).
  • Only one unit of each of the following items [new or old] is permitted under concessional duty rate of 15% of value-subject to aggregate value of these items [Annexure II] not exceeding Rs. 5 lakhs/-

Airconditioner, Deep Freezer, Microwave, Fax Machine, Dishwasher, Colour Television, Digital Video Disc Player, Video Home Theatre System, Video Camera, Portable photocopying machine, Music System, Word Processor.

Any repeated item of list [Annexure II] is dutiable @ normal rate-40%.

Time Limit

Unaccompanied baggage must be dispatched by air within 15 days and by sea within 30 days of owner’s arrival in India. (The delay may be condoned on merits-maximum extendable up to 60 days by air and 90 days by sea).

  • Shortfall up to 2 months in completing 2 years stay abroad may be condoned by Asstt. Commissioner of Customs for early return on sufficient/satisfactory grounds. Beyond a period of 2 months, no condo -nation would be granted.
  • If the total stay in India on short visits during the preceding 2 years exceeds the time limit of 6 months, then condo- nation may be granted by the Commissioner of Customs in deserving cases.

The unaccompanied baggage may land in India up to 2 months before the arrival of the passenger or within such period, not exceeding one year, as the Asstt. Commissioner of Customs may allow, if he is satisfied that the passenger was prevented from arriving in India within the period of 2 months due to circumstances beyond his control, such as sudden illness of the passenger or his family member, or natural calamities or disturbed conditions or disruption of transport or travel arrangements in the concerned country or any other reasons, which necessitated a change in the travel schedule of the passenger.


Alcoholic Beverages, Firearms & Ammunition, Commercial Goods or Goods in Commercial Quantity, Narcotics, Drugs.

Import duties on alcohol and spirits are extremely high in India. Please contact us prior to shipping for necessary information.


The customs information has been prepared to the best of our knowledge and experience. Customs rules and duties are subject to change without prior notice. We shall not be responsible for sole reliance on this work nor for any error or omission.